Why ECC? 
Customer Service
What Information/Transactions Can Be Monitored Without Robust Security?
Knowing your NOC is secure all the way out to the Han and back is critical to your financial health, credibility and to the security of your customers, whether they are homeowners, or businesses. With the ability to pay electricity bills online, if security is not robust, identity impersonation is not difficult to execute.
With the new Smart Grid, a cyber hacker could determine if one of your customers is home or not, if proper security tools are not in place. The privacy, security and financial health of your entire consumer AMI deployment is based on having proven security tools in place.
Discussion Board:
What harm mitigation steps does your business have in place now to withstand a consumer complaint over a security breach in your AMI deployment?